Fourteen systems. Four in daily use.
Paying for features nobody turned on.
The till can report by table. The booking system can tag by occasion. Neither was ever set up, so the group runs on the defaults and a spreadsheet.
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Find what you're not using.
In fourteen days we go through every system, channel and contract in your group and tell you three things: what you're paying for and not using, what you could be doing with it and aren't, and what's costing you money for nothing. £1,500. A written report you can act on with or without us.
14 days
from sign-off to the report
Every system
till to newsletter, opened and checked
3 lists
not using, not doing, not worth it
£1,500
one fixed fee, + VAT
01 ·What we keep finding
Paid for. Never switched on.
Three things that turn up in almost every Review. Every group has a version of each.
The WiFi collects guest emails all day.
Nobody has ever sent one.
The captive portal captures details and drops them. Bookings, WiFi and the till each hold a different version of the same guest. None of them reach the newsletter.
Ten automations built. Two switched on.
The rest never fired.
Post-visit thank you, lapsed win-back, birthday, no-show. Built, tested, never connected to a live list. The tool costs the same either way.
02 ·What we go through
Every system. Opened, not listed.
We log in. We look at what's set up, what's connected, and what the data does once it's collected. Then we ask what you could be doing with it.
Technology
What's running
- Till, payments, bookings, ordering, WiFi, rotas, integrations
- Which features are on, which were never set up
- What's connected to what, and where the data stops
What's not
- Systems paid for and not opened this month
- Reports nobody reads, alerts nobody gets
- The manual job a switched-off feature would do
Marketing
What you collect
- Every place a guest's details enter: bookings, WiFi, ordering, events, delivery
- Where each one ends up, and whether it reaches a list
- Consent, duplicates, the fields that were never filled
What you could do
- Segments your tools already support and nobody built
- Automations built and never fired
- Reviews, loyalty and paid channels measured against covers, not clicks
Contracts and cost
Duplicated
- Two tools doing one job
- A subscription for a feature the till already has
- Licences for people who left
Renewing
- Auto-renewals with the notice window closing
- Terms that changed at the last renewal
- Card fees and licences against the going rate
03 ·What you get
Three lists and an order.
A written report. Each item says what it is, where it is, what it's worth and how hard it is to fix. Then a roadmap, in that order.
Not using: every system and feature you pay for that isn't doing anything
Not doing: what you could do this quarter with what you already have
Not worth it: what's duplicated, overpriced or auto-renewing
A roadmap ordered by value against effort, with what to fix first
Everything we load and connect during the Review stays live in the Toolbox, yours to keep from £25 a site a month
A walkthrough call, and the report is yours either way
Then it's yours
Act on it with your own team, bring us in to run the fixes, or keep the Toolbox running from £25 a site a month. The report doesn't expire.
The Review includes onboarding onto the tools, loaded and running, whether or not you carry on with us.
04 ·How it works
Four steps, fourteen days.
Book a call
30 minutes. Which sites, which systems, what's bothering you. We work out whether the Review is right for you.
Give us the logins
£1,500 + VAT. Read-only access to the till, the booking system, the email tool, the WiFi. Contracts as PDFs.
We go through it
Fourteen days. Every system opened, every setting checked, every guest data path followed to where it stops.
The report, walked through
Three lists and a roadmap. An hour on a call to go through it. Then it's yours.
05 · Price
One fee. Fourteen days.
£1,500 + VAT. One fee, 14-day turnaround. No ongoing commitment.
Includes onboarding onto the Toolbox: Reports, Contracts and Guests loaded and running.
★ Built for groups of three sites or more. If you run one or two, start with Reports.
06 ·Receipts
What the Review found.
Three groups. Click through for the workings.
Not using
Birdhouse Group
WiFi capturing guest details and dropping them. 30,000 customers found.
WiFiBookingsNewsletter
Not working
Bermondsey Bar & Kitchen
Every place service was breaking down, mapped before a single fix was pitched.
POSQRWiFi
Not worth it
Wenzel's The Bakers
108 sites. What was earning its keep, what was bloat, what was a risk.
StrategyTender
07 ·FAQ
Things operators ask.
Is the Review right for my group?+
It's built for multi-site operators, roughly three sites or more, with enough systems that nobody knows what all of them do. If you run one or two sites, start with Reports at £35 a site a month, and book a call if you're not sure.
Is this a cost-cutting exercise?+
Not mainly. Most of what we find is things you already pay for and don't use, and things you could be doing with them. Wasted spend is the third list, and it's usually the shortest.
What do you need from us?+
Read-only access to your systems, your contracts as PDFs, and an hour of someone's time at the start and the end. We do the rest.
What exactly do I get for £1,500?+
A written report in three lists: not using, not doing, not worth it. Each item with where it is, what it's worth and how hard it is to fix. A roadmap in that order. A walkthrough call. And your systems loaded into the Toolbox and running, which you can keep from £25 a site a month or walk away from.
Is there any commitment after the Review?+
None. The report is yours, and it is written so your own team can act on it. Bring us in to run the fixes if you want to, or don't.
What if you don't find much?+
The first two lists are always long. If the third one is short, good. You'll know exactly where you stand either way.
Ready when you are
Find what you're not using.
£1,500 + VAT. Fourteen days. Three lists and a roadmap. No ongoing commitment.